"Dispute situations" are situation where the interests between two people seems, at the beginning, incompatible. In these situations, human behavior can be described related to two magnitudes: in one side, the relation, in the other side, the substance. These magnitudes are used to describe the five conflict management styles - situations where there is tension between the substance and the relation.
The Thomas-Kilmann (TKI) evaluation allow the individual a behavior analysis and discover which is their default style managing the tension between relation and substance.
It is important to remark that there is no a good or bad style, all of them are required to manage disputes depending the situation. Everybody has a default style, we feel comfortable with it and we use in most of the situations. The knowledge of our default style and the other styles, can help to choose the appropriate one for the case, it is not always the default one.
Saville Wave Personality Test
Potential evaluation (WAVE), through the questionnaires FOCUS, evaluate the professional skills regarding the adaptability, thought, execution and influence, critical factors to predict the performance in the job. Furthermore, it detects possible distortions that the candidate can have filling the form, measuring the acquiescence and the consistent of the answers for the control of social desirability. The items are adapted to the current world with specific scales of each professional environment.
From the 32 dimensions raised by the professor Peter Saville, 19 of them allow the specific professional diagnostic for the conflict situations management. This evaluation is an advance without precedents in the design of the ad hoc transformative routes, and, therefore, more effective.
Habitus offers this option to its clients thanks to the collaboration with its partner Psicosoft.
APPLICABLES DIMENSIONS TO THE CONFLICT MANAGEMENT
Interacting with others
Creating good relationship
Accepting the change
Applying for valuation